Last updated on January 2023
Welcome! These terms of use (the "Terms") constitute a legally binding agreement between you ("you" or "your") and Infozone Technologies PTE, Ltd, a company registered in Singapore with registration number 202218672D (the "Company", "we", "our" or "us"). The Terms govern your use of the Services made available to you on or through the Website or otherwise. Our Privacy Policy also governs your use of the Services and explains the terms on which we process the personal data we collect in connection with your use of the Services. The Services may be provided by the Company or any of the Company’s Affiliates.
By clicking our Terms, registering for an Account and/or using the Services, you agree that you have read, understood and accepted these Terms, together with our Privacy Policy and any additional documents or terms referred to in these Terms. You acknowledge and agree that you will be bound by and will comply with these Terms, as updated and amended from time to time.
As these Terms form a legally binding contract, please read through them carefully before accessing, downloading or using the Services made available by us or any of our Affiliates. If you do not agree with or are otherwise unable to comply with these Terms in their entirety, please do not use or access any of the Services. Thank you.
Opening your Account with us
Contact information
Privacy
Changes to these Terms
Services
Fees
Using your Account
Closing your Account
Your right to close your Account
You may close your Account at any time by following the account termination procedures as prescribed on the Website. You will not be charged for closing your Account, although you will be required to pay any outstanding Fees owed to us.
In certain circumstances, you may not be able to close your Account, including where:
Our right to close your Account
We may close your Account for any reason at any time. In most circumstances, we will give you fourteen (14) calendar days’ notice in advance of closing your Account and the reason for the closure. However, there could be circumstances where we are entitled or required to close your Account without giving you notice or telling you of the reasons for the closure. This may include where:
Intellectual Property
Background IP
The Company IP shall remain vested in the Company. The User IP shall remain vested in you.
Licence of Company IP
We grant to you a non-exclusive, limited, revocable, non-sublicensable and non-transferable licence, for the lifetime of your Account, to use the Company IP, excluding the Trade Marks, solely as necessary to allow you to receive the Services for non-commercial personal or internal business use, in accordance with these Terms.
Licence of User IP
You grant to us a perpetual, irrevocable, royalty-free, worldwide and non-exclusive licence to use the User IP to the extent it:
forms part of, or is necessary for the use of, any Created IP; and
is necessary to allow us to provide you with the Services, from time to time.
The licence granted by you under this clause includes our right to sub-licence to a third party to the extent required to enable us and any of our Affiliates to provide you with the Services.
Created IP
The Created IP shall automatically vest in us from time to time on the date on which it is created. You hereby assign to us (and agree to procure that any agents, representatives or contractors assign), with full title guarantee, title to all present and future rights and interest in the Created IP.
Technology disclaimers
Indemnity
Liability
Representations and warranties
Governing law and jurisdiction
Governing law
These Terms (including the arbitration agreement in clause 14.5) shall be governed by, and construed in accordance with, the laws of Singapore.
How to raise a Dispute
In the event of a Dispute, a party shall first provide notice of that Dispute to the other party in writing to:
What happens when you raise a Dispute
The parties shall seek to resolve the Dispute amicably. The discussions must remain confidential and without prejudice, and any settlement discussions or settlement offer may not be used as evidence in any legal proceedings.
If we cannot resolve the Dispute
If the parties are unable to amicably resolve the Dispute within thirty (30) calendar days of the notice referred to in clause 14.2 above (whether or not any attempt to resolve the dispute has been made by either party), the Dispute must be referred to and finally resolved by arbitration in accordance with clause 14.5 below.
Agreement to arbitrate
Any Dispute shall be referred to and finally resolved by arbitration under the Rules of Arbitration of the Singapore International Arbitration Centre (the "SIAC Rules").
The SIAC Rules are incorporated by reference into these Terms. In relation to any arbitration, and unless otherwise agreed by the parties:
Confidentiality of arbitral proceedings
The parties agree that all matters related to the arbitration must be kept confidential. The existence of the arbitration, any non-public information provided in the arbitration, and any submissions, orders or awards made in the arbitration shall not be disclosed to any party except the tribunal, SIAC, the parties, their counsels, experts, witnesses, accountants and auditors, insurers and reinsurers, and any other persons necessary to the conduct of the arbitration provided that such confidential information is provided to such parties on a confidential basis.
Notwithstanding the foregoing:
Miscellaneous
Compliance with Applicable Law
You must comply with all Applicable Laws, licensing requirements and third party rights (including data privacy laws and anti-money laundering and countering the financing of terrorism laws) in your use of the Services, your Account and the Website.
Notices
We may give notice by email to your registered email address. It is your responsibility to ensure that the registered email address is up to date and accurate. Notices may be given, and are deemed received, if sent to your registered email address, whether or not a notice of delivery failure is received.
You may give us notices only as we direct, which may change from time to time.
Any notices, consent or other communication given under these Terms must be in writing, in English, and signed or otherwise authorised by the party giving it.
Entire agreement
The Terms, together with any terms incorporated by reference into these Terms, constitute the whole agreement between you and us with respect to the Services. Each party acknowledges that it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in the Terms.
Assignment
You may not assign or transfer any of your rights or obligations under the Terms without our prior written consent. We may assign or transfer any of our rights or obligations under the Terms at any time and without your consent to any of our Affiliates, but will ask for your prior consent to assign or transfer any of our rights or obligations under the Terms to a third party.
Records
You agree that we may record any telephone, email and chat conversations with you, as well as any other forms of communications between you and us, and that the recordings may be used as evidence in any proceedings relating to any agreement with you. These records will be our sole property.
Language
These Terms may be translated into a language other than the English language. Any such translation is provided solely for your convenience. In the event of inconsistency or ambiguity, the English text will prevail.
Third party rights
Other than in relation to our Affiliates, nothing expressed or referred to in these Terms will be construed to give any person other than the parties to these Terms any legal or equitable right, remedy, or claim under or with respect to these Terms or any provision of these Terms. The Terms and all of its provisions are for the sole and exclusive benefit of the parties to these Terms and their successors and permitted assigns.
Severability
If, at any time, any provision of the Terms is or becomes illegal, invalid, or unenforceable in any respect, neither the legality, validity or enforceability of the remaining provisions will in any way be affected or impaired.
Survival
All provisions of these Terms, which by their nature extend beyond the expiration or termination of these Terms, will continue to be binding and operate after the termination or expiration of these Terms.
Force Majeure
We will not be liable for any delay or failure to perform as required by these Terms to the extent the delay or failure is caused by a Force Majeure Event.
No waiver of rights
No delay or omission by us in exercising any right or remedy under the Terms will operate as a waiver of the future exercise of that right or remedy or of any other rights or remedies under the Terms. The rights and remedies provided in the Terms are cumulative and not exclusive of any rights or remedies provided by Applicable Law.
Set-off
In addition to any legal or other remedy available under the Terms or by law, we may set-off any amounts you owe to under the Terms or otherwise. You must pay all sums that you owe to us free and clear without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by Applicable Law.
Protection of reputation
Definitions and interpretation
In these Terms, except where the context requires otherwise, the following terms shall have the following meanings:
Access IDs means your Account details, username, passwords, personal identification numbers, API keys, API secret keys, or any other codes or forms of authentication that you use to access your Account and/or the Services.
Account means the account opened by the Company for your use of the Services.
Affiliates means, in relation to each party, that party and its affiliates, related body corporates, direct or indirect parent entity or subsidiary entity, or entity under common control, and each of their respective officers, directors, employees, agents, licensors, and contractors.
API means application program interface.
Applicable Law means all relevant or applicable statutes, laws (including rules of common law), principles of equity, rules, regulations, regulatory principles and requirements, notices, orders, writs, injunctions, judgements, bye-laws, rulings, directives, proclamations, circulars, mandatory codes of conduct, guidelines, practice notes and interpretations (whether of a governmental body, regulatory or other authority, or self-regulatory organisation of which the Company is a member), that are applicable to the provision, receipt or use of the Services, or any other products or deliverables provided, used or received in connection with the Services and/or these Terms.
Business Day means any day, other than a day that falls on a weekend or a public or bank holiday in Singapore.
Company, we, our or us means Infozone Technologies PTE, Ltd.
Company API means an API made available by the Company and/or its Affiliates to you as a service, or third-party applications relying on such an API.
Company IP means the Created IP and all other Intellectual Property Rights owned by or licensed, on a sub-licenseable basis, to us as at the date of the Terms and any other Intellectual Property Rights owned or acquired by or licensed, on a sub-licenseable basis, to us after the date of these Terms, and which are provided by us to you in the course of providing you with the Services.
Created IP means any Intellectual Property Rights created by you pursuant to these Terms, including the User Materials, but excluding any other User IP.
Dispute means any dispute, claim, controversy or difference arising out of, relating to or having any connection with these Terms, including any dispute as to their existence, validity, subject matter, interpretation, performance, breach, negotiation, termination, enforceability or the consequences of their nullity, and any dispute relating to any non-contractual obligations arising out of or in connection with them.
FATF means the Financial Action Task Force.
Fees has the meaning given to it in clause 6.
Force Majeure Event means: (a) any strike, riot, civil unrest, terrorist act, war or industrial action; (b) any natural disaster such as floods, tornadoes, earthquakes, hurricanes or fire; (c) any epidemic, pandemic or public health emergency of national or international concern; (d) any act or regulation made by a government, supra national body or authority that we reasonably believe stops us from providing the Services; (e) the suspension, closure or nationalisation of the Company or any of its Affiliates; (f) technical failures in transmission, communication or computer facilities including power failures and electronic or equipment failures; (g) the failure of any supplier or service provider involved in the provision of the Services; and/or (h) any other event or condition beyond our reasonable control.
Intellectual Property Rights means: (a) copyright, patents, database rights and rights in trade marks, designs, know-how and confidential information (whether registered or unregistered); (b) applications for registration, and rights to apply for registration, of any of the foregoing rights; and (c) all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.
Losses has the meaning given to it in clause 11.1.
Restricted Activities means: (a) gambling or lotteries, including bidding fee auctions, sports forecasting or odds making, fantasy sports leagues with cash prizes, internet gaming, contests, sweepstakes or games of chance; (b) arms, defence, military; (c) atomic power; (d) extractive industries (the extraction and management of oil, gas, minerals, metals, coal, quarrying, precious stones and other natural resources); (e) precious metals and stones; (f) unregulated charities; (g) red light business/adult entertainment; (h) illegal drugs; and (i) any other illegal market activities.
Restricted Person means a person or legal entity who: (a) is included in any trade embargoes or economic sanctions list (such as the United Nations Security Council Sanctions List, the list of specially designated nationals maintained by the office of foreign assets control of the U.S. Department of the Treasury (OFAC), or the denied persons or entity list of the U.S. Department of Commerce); or (b) resides, or is established, in any sanctioned jurisdictions. This includes any person who is a designated individual or entity as defined or set out in the Terrorism (Suppression of Financing) Act 2022, or in the respective regulations promulgated under the Monetary Authority of Singapore Act 1970, as amended, supplemented or replaced from time to time.
Services means the services offered by us to you through the Website, as further described in clause 5.
SIAC Rules has the meaning given to it in clause 14.5.
Taxes means taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes assessable by any local, state, provincial, or national jurisdiction (whether domestic or foreign).
Terms means these terms of use, as amended from time to time, together with any other documents expressly incorporated by reference, including the Privacy Policy.
Travel Rule means the rule established by FATF requiring VASPs and other financial institutions to share relevant originator and beneficiary information in connection with Virtual Asset transactions.
VASP means Virtual Asset service provider.
Virtual Asset means a digital representation of value that may be digitally traded, transferred, or used as an exchange or payment tool, or for investment purposes.
Website means the website we own and operate located at Global Travel Rule and through which we make the Services accessible to you.
Trade Marks means the Intellectual Property Rights in the trade marks, service marks and logos used and displayed on or through the Website and/or the Services.
User IP means the Intellectual Property Rights owned by or licensed to you as at the date of these Terms and any other Intellectual Property Rights owned or acquired by or licensed to you after the date of these Terms.
User Materials means the Intellectual Property Rights in any reviews, posts, information, data, and comments you or other users provide to us on the Website, through the use of the Services, or otherwise.
In these Terms: